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Privacy Policy

Last updated: January 2026

At Best Scales Australia ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestscales.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Communicate with us via email or other channels

This information may include your name, email address, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our Site
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the following types of cookies:

  • Essential Cookies: Necessary for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site
  • Respond to your enquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Monitor and analyse trends, usage, and activities on our Site
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Affiliate Disclosure

Best Scales Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links on our Site and make a purchase, we may earn a commission at no additional cost to you.

Our recommendations are based on our genuine testing and opinions. We only recommend products we believe will be valuable to our readers. The compensation we receive from affiliate partnerships does not influence our reviews or recommendations.

Third-Party Services

Our Site may contain links to third-party websites, services, or advertisements that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Google Analytics

We use Google Analytics to help us understand how visitors use our Site. Google Analytics uses cookies to collect information about your use of the Site. This information is transmitted to and stored by Google. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • By email: hello@bestscales.au
  • By visiting our Contact Page
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